How to Turn Credit Skills Into Meaningful Conversations

When it comes to winning and expanding small business relationships, financial institutions are expecting more and more of their branch managers. At the community and regional banks, saving banks, and credit unions she consults with, there is a movement toward getting branch managers out of their branches and into the lucrative small business market, says

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Top 4 Trends from the 2018 Retail Banking Conference

We had an amazing experience at the historic Broadmoor for the American Banker 2018 Retail Banking Conference. Our representatives from Omega Performance thoroughly enjoyed our time meeting and talking with those in the industry, as well as attending sessions. We came back with banking trends that we thought would be useful to share with you as you

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Attributes of Successful Small Business Lenders

Attributes of Successful Small Business Lenders Successful relationship managers wear many hats, and are able to blend their credit and conversation skills, in order to drive sales for their managers, get the right information to their underwriting team and please their customers. Here are some of the skills that successful small business lenders must have

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Three Conversations Successful Small Business Lenders Have

Three Conversations Successful Small Business Lenders Have Smart small business lenders know that in order to be successful, they must have the skills to build long-term relationships with clients, and effectively communicate with underwriters to develop appropriate solutions that leave all parties satisfied. By breaking the lending process down into a series of three targeted

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How Small Business Lending is More Challenging Than a Typical Sales Role

How Small Business Lending is More Challenging Than a Typical Sales Role Congratulations! You’ve just hired an incredible salesperson! She’s personable, articulate, and intelligent … but she’s never worked in small business lending. Still, you feel her strong prospecting skills and knack for uncovering needs, presenting solutions, and closing deals are enough to make her

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U.S. Department of the Treasury Recommends Regulatory Relief for Community Banks and Credit Unions

U.S. Department of the Treasury Recommends Regulatory Relief for Community Banks and Credit Unions Though community banks hold less than 20 percent of the banking industry’s assets, they account for nearly 50 percent of small business loans. Why are small businesses more inclined to fuel their growth using community-based lenders, rather than regional or national

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Credit Unions Thinking of Ramping Up Commercial Loan Opportunities

Credit Unions Thinking of Ramping Up Commercial Loan Opportunities With recent changes to member business lending rules, credit unions have new opportunities to target areas of commercial and business lending that were previously unavailable to them. According to an article by the Philadelphia Federal Reserve, credit unions have been increasing their market share since 1998,

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Best Training Methods for Ensuring that Lenders Retain and Gain Information

Best Training Methods for Ensuring that Lenders Retain and Gain Information Last week, Omega Performance hosted a webinar to encourage lending organizations to incorporate our Case Study Library into their training. This unique approach to case-based application is designed to  help learners apply and expand their lending knowledge, and—when used in conjunction with foundational credit

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Bank Simulation Training: Advantages of the Virtual Workspace

Simulation Learning: Advantages of the Virtual Workspace When you think of simulation learning, you probably think of flight simulators for pilots, or medical simulations for healthcare workers. But what about simulation learning to help your financial institution’s employees become better lenders? Simulation is the artificial representation of a real-world process. It can help learners develop

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Omega Performance Releases New Case Studies Based on Your Feedback

Omega Performance Releases New Case Studies Based on Your Feedback Omega Performance continuously strives to provide you with high-caliber content. As part of that, we often reach out to our clients to find out how we can best meet their training needs. We recently surveyed our clients about the kinds of Case Studies they’d like

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