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The Importance of the Operating Cycle in Understanding a Business’s Story

The scenario: A potential customer wants a line of credit to support his business selling concert t-shirts. Knowing Your Customer or KYC is extremely important to prevent fraud and comply with regulations. KYC also enables you to provide your customers with superior service as you evaluate and assess potential loan and other non-credit opportunities—and the


Our 2018 Highlights

Our 2018 Highlights 2018 has been quite a successful year for Omega Performance, and we look forward to continuing to help your organization thrive as you continue to implement our industry-leading training solutions. Here are some of our highlights from 2018: In February we released our Effective Credit Conversations course to help your lenders bridge


Does Your Bank Struggle to Find and Keep Quality Commercial Credit Analysts?

Does Your Bank Struggle to Find and Keep Quality Commercial Credit Analysts? Commercial credit analysts are in high demand. Smaller banks and credit unions in particular struggle to find and keep good candidates. Compounding the issue are two factors: Rurally-based banks—especially those with less than $10 billion in assets—don’t offer recent graduates and millennials the


Post-Training Survey Results Released

Post-Training Survey Results Released Our annual Training Effectiveness Benchmarking Report summarizes real data from real learners around the globe who have taken one or more of our seven most popular eLearning courses. This year’s report includes information from our post-training survey—and a  follow-up survey conducted six months later—to provide a more in-depth picture of the


What’s the Cost of a Problem Loan?

What’s the Cost of a Problem Loan? A business owner comes in to your financial institution seeking a $2 million loan. She meets with one of your lenders, the underwriting process is completed, and the loan is approved. But what steps are you taking to ensure that your staff is appropriately evaluating industry, management, and


Moody’s Acquires Omega Performance, Enhances Online Credit Training Platform

From NEWS | For Immediate Release NEW YORK, August 7, 2018 — Moody’s Corporation (NYSE:MCO) announced today that it has entered a definitive agreement to acquire Omega Performance, a leading provider of online credit training. Founded in 1976 and based in Arlington, Virginia, Omega Performance is a business unit of TwentyEighty Inc. It offers a wide


Get to Know the OmegaExpress Learning Libraries

Get to Know the OmegaExpress Learning Libraries OmegaExpress is an innovative credit training solution that delivers bite-size microlearning straight to business lenders’ mobile devices and desktops. Learn more about the four learning libraries that comprise this solution below, and more about OmegaExpress in general here. In My Experience No one becomes a business or commercial


Introducing Omega Performance’s New Microlearning!

Introducing OmegaExpress Microlearning Omega Performance has a new feature available for learners who have access to our four core credit courses. OmegaExpress, our new microlearning platform, allows learners to access quality credit training anywhere, any time, and on any device, enhancing sustainment of knowledge and encouraging learning extension. Deployed from the same Learning Management System


Making Up for Lost Experience

By 2025, many of your most seasoned employees will have retired or be retiring soon, and 75 percent of your workforce will be comprised of millennials. Though baby boomers, who are now in their late 60s and early 70s, have worked longer than previous generations, they are now beginning to retire at record rates. According


How to Improve Customer Service in the Banking Industry

How to Improve Customer Service in the Banking Industry After just one or two negative interactions with a financial services organization, customers might choose to take their business elsewhere. If this happens enough times, it can cause great losses to your organization. How can you create consistency in how your frontline staff interacts with customers

Omega Performance was acquired by Moody’s Analytics in August 2018. We are updating our privacy policy effective March 1, 2019.You can preview the new policy here