Bank Sales Training Program | Omega Performance

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Bank Sales Training

The Conversation Skills curriculum bridges the gap between the credit need and the sale - allowing bankers to engage customers in collaborative conversations to discover and address all needs; and, develop profitable long-term relationships.
Retail Conversation Skills Courses Our retail conversation courses provide bank staff critical skills necessary to generate effective referrals, expand customer relationships, and build positive customer experiences. These courses are ideal for roles such as personal bankers, sales and service associates, branch managers, tellers and your retail management team.
Commercial Conversation Skills Courses Our commercial conversations courses provide staff with skills needed to build strong relationships and hold focused, targeted conversations with business clients. These courses are ideal for roles such as relationship managers, commercial lenders, risk underwriters, branch managers, and small business bankers.

Learn About E-Learning by Omega Performance

Learn About E-Learning by Omega Performance
E-learning that elevates your people. Omega Performance e-learning courses, accessible online at any time, are developed to be highly interactive – maintaining high learner interest that enhances understanding and application of the material. Concepts are presented in conjunction with related definitions, explanations, formulas, and mini-cases to ensure that individuals of all learning styles find the subject matter accessible and user-friendly.

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Learn About Skills Application Labs

Learn About Skills Application Labs
Beyond workshops: An innovation in group learning. As credit experts and instructional designers, we are dedicated to maintaining a contemporary curriculum that takes advantage of modern advancements in learning methodology and technology. This is why Omega Performance continues to invest in the development of new courses and innovative learning formats that afford our clients with an unrivaled, high-impact blended credit training experience. A recent hallmark of our innovative focus has resulted in the development of Skills Application Labs (SALs) that advance and apply skills learned from online coursework. These SALs are energetic and engaging, replacing the one-way, lecture-based training that characterizes traditional workshops.

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