The annual American Banker Retail Banking conference is fast approaching!
The 2018 event will be held April 9th−11th in Colorado Springs, Colorado, at the historic Broadmoor. This year’s Retail Banking conference will focus on innovation, improving the customer experience, and adapting to regulatory changes. With so many great topics and speakers at such a beautiful location—and just three days to take it all in—you can make the most of your experience by following these tips.
1. Plan your schedule in advance.
Spend a few minutes on your flight or the night before reviewing the agenda and choosing the sessions you want to attend. If more than one representative from your organization is attending and simultaneous sessions seem useful, consider coming up with a plan to divide and conquer.
Take a look at the resort map and figure out where everything is located. Sessions will be held in the International Center, which is opposite most of the room blocks, so account for the walk over when you’re planning.
2. Network and be social!
Take advantage of the opportunity to meet people who work in the same industry as you. From colleagues to speakers to exhibitors, there are a wealth of people ready and willing to share their knowledge, chat about industry best practices, and discuss solutions that could help your organization function better. Before you attend, research the attendees and speakers you think you’d like to meet by reviewing their websites and social media to learn about their areas of expertise and help you start conversations with them.
Share your experiences on social media (using the hashtag #retailbanking) and see what others are saying in real time. The conference’s Twitter handle is @retailbanking18, and of course you can always tweet at us at @OmegaPerform.
3. Spend time in the expo hall.
You never know what solution you may find to help you address your organization’s pain points, so don’t miss the opportunity to chat with exhibitors ranging from digital platform companies to training providers. And don’t forget to pick up some conference swag to bring back to your co-workers or family!
4. Explore the Broadmoor.
The Broadmoor is a luxury resort with a rich history and stellar amenities. Take time to explore the main building, which was built in 1918 (100 years ago!). Take advantage of the spa, pools, bowling alley, and wonderful restaurants. If you have time before or after the conference, it’s worth the short trip to the Garden of the Gods, a National Natural Landmark of towering sandstone rock formations (pictured on the left).
5. Follow up!
Attending a conference is a great way to learn about new trends and best practices that you can potentially implement at your organization. While you’re at the conference, be sure to take good notes, so that it will be easier to recall and follow up on your ideas once you’re back at the office. You may find it helpful to keep your notes in two sections: one for actionable items you want to implement, and another for general takeaways.
We hope these tips will help you have a productive and enjoyable experience at the American Banker Retail Banking conference, and we look forward to meeting you at Omega Performance’s booth (#23) or at the bowling alley!
Contributor: Laura R. Poggi, Director of Marketing, Omega Performance