Build a Staff to Support Your Members
Our credit union training courses, comprised of self-paced eLearning, instructor-led skills application labs, and targeted coaching solutions, are designed to help your staff deliver the personalized, high-quality service your members expect to receive when they visit your financial centers.
Centered on a single, straightforward model that guides your staff’s member interactions, our online credit union training courses can help you build and maintain a service-oriented culture that further differentiates you from your competitors. Instructor-led training is provided by experts who—thanks to years of credit union consulting and training experience—are ideally positioned to understand and realize the specific training outcomes you’re seeking.
Our credit union training courses include:
- Creating Member Connections
- Building Member Connections
- Advancing Member Connections
- Member Experience Coaching
- Scorecard Coaching
In addition to our credit union training courses, we offer a comprehensive suite of small business lending and commercial lending courses that will equip your employees with the skills they need to build relationships with your members and make high-quality loans to the businesses in your community.
Want to learning more about our credit union training courses? Contact us.