About Us | Lender Training | Omega Performance

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About Us

Omega Performance in 90 Seconds
Find out how we can help your banking institution grow through practical, scalable, and targeted blended training.
Overview of Our Three Training Curricula
Elevate your people with the industry's leading Credit, Conversations, and Coaching blended training programs.


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A message from our President and CEO, Jenny Daley

Dear Colleague:
For almost 40 years, banks across the world have trusted Omega Performance to deliver high caliber training that fuels business growth. Today, I’m proud to say that our solutions have successfully evolved to meet contemporary business realities while embracing the training industry’s latest best practices and technology.

The financial industry is an extremely competitive marketplace where good talent is tough to attract and retain, and attention to the customer experience is front and center. These realities prompted us to develop the “Understand. Apply. Differentiate.” philosophy for developing solutions that are scalable, practical and effective. Through Omega Performance training, your employees will better understand your customers, be able to apply that knowledge effectively, and consistently differentiate your bank in order to win more profitable business.

As you browse our website or page through our course catalog, I encourage you to speak with a training consultant about our highly successful blended learning framework—which provides highly interactive, self-paced e-learning courses that are brought to life through integration with immersive, facilitator-led Skills Application Labs. This model also allows us to address the multi- generational learning styles of today’s workforce, while providing powerful reporting and analytics tools to management. In addition, our redesigned coaching programs empower your managers to improve skill understanding and sustain learning while nurturing your unique organizational culture.

We sincerely appreciate your trust in Omega Performance, and we remain committed to helping your employees understand, apply, and differentiate in order to drive growth in your business.


Jenny Daley, President and CEO