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Earn CEUs for Omega Courses Completed
You may receive credit in the form of Continuing Education Units (CEUs) for designated Omega Performance courses that you take. For application forms and information on specific IACET certified courses, click here.

For more information on any of our solutions, or to place an order, please contact your nearest Omega Performance office.

Omega Performance Training Solutions

Click title to view details - 1 to 67 of 67. (organized by practice area).

• Call Calibration Sessions
  Contact Centers  
  
  
• Call Monitoring & Benchmarking
  Contact Centers  
  
  
• Career Pathing Strategy Session
  Contact Centers  
  
  
• Coaching For Results in the Contact Center
  Contact Centers  
  
  
• Leading The Winning Team in the Contact Center
  Contact Centers  
  
  
• Managing For Results in the Contact Center
  Contact Centers  
  
  
• Mastering Service Excellence
  Contact Centers  
  
  
• Maximizing Inbound Sales
  Contact Centers  
  
  
• Maximizing Outbound Sales
  Contact Centers  
  
  
• Netiquette
  Contact Centers  
  
  
• Online Sales & Service
  Contact Centers  
  
  
• Onsite Coach the Coach
  Contact Centers  
  
  
• Onsite Side-by-Side Coaching
  Contact Centers  
  
  
• Performance Analysis
  Contact Centers  
  
  
• Product Mastery
  Contact Centers  
  
  
• Quality Assurance Strategy Session
  Contact Centers  
  
  
• Selling Consumer Credit in the Contact Center
  Contact Centers  
  
  
• Skill-Building Webinars
  Contact Centers  
  
  
• Turning Service Into Sales
  Contact Centers  
  
  
• Turning Service Into Sales Online
  Contact Centers, eLearning  
  
  
• Business Lending Fundamentals
  Credit  
  
  
• Coaching for Credit Quality
  Credit  
  
  
• Commercial Loans to Business
  Credit  
  
  
• Commercial Loans to Small Business
  Credit  
  
  
• Commercial Real Estate Loan Analysis
  Credit  
  
  
• Consumer Lending
  Credit  
  
  
• Consumer Lending Online
  Credit  
  
  
• Credit Relationship Management
  Credit  
  
  
• Financial Accounting for Lenders
  Credit  
  
  
• Loan Documentation
  Credit  
  
  
• Loan Management: Minimizing Problem Loans
  Credit  
  
  
• Selling Risk-Based Solutions
  Credit  
  
  
• Understanding Personal Cash Flow
  Credit  
  
  
• Coaching for Results-Credit Unions
  Credit Unions  
  
  
• Developing Teller Excellence-Credit Unions
  Credit Unions  
  
  
• Performance Analysis - Credit Unions
  Credit Unions  
  
  
• Business Lending Fundamentals Online
  eLearning  
  
  
• Commercial Loans to Business Online
  eLearning  
  
  
• Commercial Loans to Small Business Online
  eLearning  
  
  
• Credit Skills Assessment—Commercial
  eLearning  
  
  
• Credit Skills Assessment—Consumer
  eLearning  
  
  
• Financial Accounting for Lenders Online
  eLearning  
  
  
• Product Mastery Online
  eLearning  
  
  
• Branching Out & Branching Out for Managers
  Sales & Service  
  
  
• Building Effective Service Teams for Banks and Credit Unions
  Sales & Service  
  
  
• Building Fee Income
  Sales & Service  
  
  
• Building Partnerships with Co-Workers for Banks and Credit Unions
  Sales & Service  
  
  
• Building Retail Product Mastery
  Sales & Service  
  
  
• Building the Winning Sales Team
  Sales & Service  
  
  
• Building the Winning Sales Team for Credit Unions
  Sales & Service  
  
  
• Coaching for Results
  Sales & Service  
  
  
• Developing Teller Excellence
  Sales & Service  
  
  
• Establishing Customer Relationships
  Sales & Service  
  
  
• Establishing Member Relationships
  Sales & Service  
  
  
• Expanding Small Business Relationships
  Sales & Service  
  
  
• Expanding Small Business Relationships for Credit Unions
  Sales & Service  
  
  
• Leading the Winning Sales Team
  Sales & Service  
  
  
• Maximizing Call Power - Financial Partner
  Sales & Service  
  
  
• Maximizing Call Power - Financial Partner for Credit Unions
  Sales & Service  
  
  
• Negotiating Financial Partnerships
  Sales & Service  
  
  
• Power Coaching - Financial Partner
  Sales & Service  
  
  
• Providing Quality Service
  Sales & Service  
  
  
• Providing Quality Service for Credit Unions
  Sales & Service  
  
  
• Results Coaching
  Sales & Service  
  
  
• Selling Consumer Credit
  Sales & Service  
  
  
• Selling to Achieve Results
  Sales & Service  
  
  
• Small Business Prospecting
  Sales & Service