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Coaching For Credit Quality
Join Your Industry Peers and Enhance Your Professional Development
Omega Performance is offering Coaching For Credit Quality—a one-day, highly interactive workshop that gives managers proven coaching techniques to more effectively manage the credit analysis process. The workshop provides the opportunity to apply coaching skills via skills practices.
Select a venue/date below:
18 August 2009
25 November 2009
Melbourne:
19 August 2009
26 November 2009
Auckland:
25 August 2009
24 November 2009
Join us in Sydney, Melbourne or Auckland and leave the one-day, information-rich workshop better prepared to:
- Develop a strong credit environment, mitigate risk and increase profitability.
- Apply credit skills and processes to reach and sustain top lending performance.
- Build on strengths to develop productive, measurable action plans to improve both efficiency and credit quality.
- Develop strong, independent, reliable loan staff who consistently make sound credit decisions.
Coaching For Credit Quality will cover the following topics:
- Applying Omega Performance’s Decision Strategy to the coaching process.
- Using Omega Performance’s Credit Coaching Model to have quality coaching conversations.
- Asking open and closed questions in the coaching session to ensure collaborative, two-way conversations.
- Developing quality action plans and monitoring ongoing performance.
Our Facilitators:
Jim Cassidy, Omega Performance consultant for Asia/Pacific, is a key facilitator of Omega’s credit programs throughout Australia. Prior to joining Omega, Jim worked in the credit training area where he and his team trained over 1,800 business banking employees. Jim has over 15 years of experience in frontline lending positions, both in retail and commercial lending.
Ken Gibson, Omega Performance consultant for Asia/Pacific, has 20 years of experience in education and learning and development. He has held various managerial positions within the banking industry in the areas of organisational learning and development and commercial banking, as well as managerial lending positions in both retail and commercial banking. Ken is a skilled facilitator in the areas of sales, management, credit, personal development and formal accounting streams.