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Omega +™

Download this course description (pdf) See also: Omega+ Commercial Lending

Business Issue - The world of financial services constantly transforms. Escalating competition, an increasing regulatory burden, and rapid globalization constantly change the playing field. While the landscape evolves, you must continually improve performance—across all lines of business and delivery channels—to maintain your competitive edge and win. Training your people to perform at peak levels is critical. The challenge is developing and delivering training that escalates speed to performance, develops consistent skills across large numbers of people, and drives bottom-line results.

Omega Performance’s Solution - Omega+ is a dynamic online learning platform that offers highly flexible, innovative training for your financial services organization. The revolutionary learning methodology accelerates performance back on the job by providing a unique learning experience to each participant. Accommodating a variety of learning styles and featuring simulated job tasks, Omega+ enables participants to customize their learning experience by honing in on the skills they need to build.

Omega+ features:

  • Task-based learning that focuses on skills and knowledge required on the job
  • A virtual online mentor that provides guidance and rich, individualized feedback to participants at points of interaction
  • Learning in context so that it is clear how individual skills and information fit into the larger picture

What Is Included

Instead of paging through content linearly, Omega+ presents participants with a task to accomplish. 

Omega+, using virtual coaches as guides, provides participants with a variety of options for learning the required skills.  This task-based approach ensures effective learning by providing the right skills and information to do the job effectively.

Omega+ programs apply a “why, what, how” approach to each task that demonstrates the importance of the task, explains exactly what must be done to accomplish the task, and provides a guided demonstration of how to do the task with options for participant interaction and involvement.

The tasks are interactive, including a variety of engaging activities and learning options.  A toolkit of resources is available to the participants at all times and includes question banks, job aids, worksheets, useful tips and information, and a bookshelf of articles that are directly related to the tasks they must perform on their jobs. 

Self-check opportunities help participants establish their competency level.  Task tests and simulated conversations are used to test proficiency.  Each participant can engage in as many or as few activities as required to master each task.

Delivery Options
Omega+ programs are designed to offer many flexible options for delivery—from entire courses to individual remediation using a smaller group of tasks—and may be used with Omega Performance’s assessment tools, workshops, and coaching strategies to ensure that the new skills are applied on the job.