Improved Client Relationships For Financial Services Companies

Carmel, IN, April 19, 2004 – Baker Hill and Omega Performance Corporation announce an alliance to combine their banking process and performance improvement solutions. Baker Hill's relationship management technology complements Omega Performance's consulting, training and executive coaching capabilities— to drive profitable growth.

Baker Hill's relationship management solutions allow a banking team to share a single point of electronic client information. Sharing client data across all lines of business ensures that everyone serving the client is working with consistent client data. Omega Performance's tailored training programs will help Baker Hill clients define their credit processes and define work behaviors that drive profitable growth.

"There is a real need for integrating people skills and risk management processes for improved profitability and enhanced client relationships," says Juan Gutierrez, president and chief executive officer of Omega Performance.

"Hundreds of financial institutions have turned to Omega Performance to achieve and maintain credit quality, reduce risk, increase lender productivity, and increase profitability," says Mark Hill, president of Baker Hill. "This alliance is a value-added benefit for our clients."

About Omega Performance
Omega Performance has enabled more than 2,500 firms worldwide to drive and sustain improved business results. The company is a wholly owned subsidiary of Informa plc (INF on the London Stock Exchange), the leading international provider of specialist information and services for the academic and scientific, professional, and commercial business communities. Informa has over 150 offices in more than 40 countries and employs over 7,000 staff around the world. Omega Performance is headquartered in Charlotte, N.C., USA, with major offices in Australia, Canada, China, Greece, Nigeria, Singapore, South Africa, and the United Kingdom.